Privacy Policy

Last Updated: 11.20.2025

 

 1. Introduction This Privacy Policy explains how **Not Home Alone** ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our website at nothomelone.com and our pet sitting services. We are committed to protecting your privacy and handling your data transparently.

 

 

2. Contact Information If you have any questions about this Privacy Policy, please contact us at: 
Business Name: Not Home Alone
Email: 
Phone:** +1 845-803-7333 

 

 

3. Information We Collect We collect information in the following ways:

 

A. Information You Voluntarily Provide (Service & Contact Data) When you inquire about or book our services, you voluntarily provide us with personal information, including: * Names, email addresses, and phone numbers. * Service addresses (where services are performed). * Detailed information necessary to provide pet care, such as pet medical history, specific care instructions, and emergency contact details. * Highly sensitive information related to home access, such as entry codes, alarm codes, and physical house keys.

 

B. Information Collected Automatically (Website) When you visit our website, we may automatically collect certain technical data, including: * IP addresses, browser type, and operating system. * Referring pages, links clicked, and website usage patterns (collected via tools like Google Analytics). 

 

 

4. How We Use Your Information We use the information we collect for the following purposes: * To **respond to your inquiries** and schedule pet sitting services. * To **perform the contracted services** safely and effectively (using access codes and care instructions). * To manage your account, invoicing, and service contracts. * To **improve our website** functionality and client experience. * To communicate important updates regarding your service. 

 

 

5. Data Security and Storage We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. * **Service Data Security: ** Sensitive service information (keys, codes, etc.) is stored physically and digitally with security measures separate from identifying client information to ensure maximum protection. * **Digital Data Security: ** We use encrypted methods to communicate and store digital client data.

 

 

6. Sharing Your Personal Information We do not sell, trade, or rent your personal identification information to others. We only share information in the following limited circumstances: * **Service Providers:** We may share necessary information with third-party service providers (e.g., booking software, email marketing services) to help us operate our business and the Site. * **Legal Compliance: ** We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. 

 

 

7. Cookies and Tracking Technologies Our Site may use "cookies" (small files placed on your hard drive) to enhance the user experience and analyze website traffic. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. 

 

 

8. Your Acceptance of These Terms By using this Site and our services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or book our services. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. 

 

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